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Frequently Asked Questions

In this section, you can address common questions efficiently.


Yes, we deliver to all Emirates. Delivery typically takes 1–3 business days

Once your order is shipped, you’ll receive a an email. You can contact the support team for items not received for more than 3 Business Days from the payment date. 

Yes, most new, unopened items can be returned within 14 days of delivery. please check our return policy for full details.

Please contact our customer support with your order number and reason for return. We’ll guide you through the process and arrange pickup or provide drop-off instructions.

If your item is defective, damaged, or not what you ordered, contact us within 3 days. We’ll cover the return cost and send a replacement at no extra charge.